Every call you miss is a job your competitor gets.

You already know which calls you're losing.

It's August, it's 94 degrees, and three people call while your tech is on a roof with his hands full. Two of them call the next company on the list. You never even see the missed call, because by the time you look, it's a voicemail you won't get to until tonight.

A missed call isn't a missed call. It's a customer with a broken air conditioner and a phone in their hand, calling someone else.

How the pilot works

1. 1

   Ten minutes on the phone

   I collect your hours, your service area, and what you want the text to say. You keep your existing number — we do not touch it, port it, or change how your phone rings.

2. 2

   Missed calls forward to us

   One setting on your line sends calls you don't answer to RouteBack. If you pick up, nothing happens — your call is your call. I'll walk you through it line by line on the setup call, and I'll stay on the phone until it's working.

3. 3

   They get a text in your name

   Something like "Hi, this is Bayview Air — sorry we missed you. We're open until 6 and can be out today. Reply here or call (214) 555-0100." You get a summary of every call we caught.

The arithmetic

If RouteBack books you one job a month that you would otherwise have lost, it pays for itself. That is the entire claim. I am not going to quote you an industry statistic about missed-call rates, because the only number that matters is how many calls your line misses — and the pilot will show you that.

Who this is not for

• × Companies already paying an answering service that answers live. You have this solved.
• × Anyone who wants a text-blast marketing tool. This is not that, and legally I cannot make it that.
• × Companies outside Dallas, Tarrant, Collin, Denton, Ellis, Johnson, Kaufman, Parker and Rockwall counties. I'm keeping the pilot small on purpose.